There is a certain level of trust within this business. I can see the conflict of interest as well brainstorm. This conflict of interest is no different than the idea that some of these companies can send out one product to be tested and a different one to you. We have invested in the equipment to do the testing in house properly. We want to be absolutely certain the product we have on hand is what it's claimed to be. This lets us know that what we are sending to customers is exactly what we say it is. We have seen the problems lax testing procedures can bring to companies in this business and we do not want to be in their boat. Additionally, we have used our lab equipment to test products of dubious nature for other companies and expect to expand this soon to the public. We also have working affiliations with major universities and other commercial reference laboratories. We believe our setup is and should be the future of this business. At this time, no other vendor we know of goes to these lengths to assure quality products.
Adulteration is a very real problem in the industry, even on our end. We have a ZERO-TOLERANCE policy with our vendors. If we receive a product which is not to spec or if we find it is not exactly what we expect, We will no longer use that vendor.This business has gotten a bad wrap because companies have gotten lazy and irresponsible. We do not want to be part of this group.
Nootropics is less than 5% of our total business. We are major suppliers of a full range of ingredients to other manufacturers, wholesalers, distributors, and retailers. Just as we test our vendors our customers test us. There is no economic incentive to us as a company to provide less than the highest quality product. For us to fabricate test results, adulterate products, misbrand or mislabel would take more effort than it is worth =) Chain of custody, SoPs, documentation, historical archives, etc. would all have to be forged. This would be next to impossible unless every one of our fellow employees was a party to the act. As all of you are well aware, There is plenty of margin in this business to do things the right way. We are very proud of our company, our employees, and our products.
Edited by ParMatrix, 04 December 2013 - 03:56 AM.