4 replies to this topic

[Jefferson Greene]

Hey,

 

I've never had a problem with Smart Powders before, but in addition to missing a promised ship date (by 5 days and counting) they've now ignored an e-mail (I've checked my spam folder), a phone call (with voice mail), and a web form submission via their website. I purchased a substantial amount of idebenone from them after receiving an e-mail saying it was back in stock with a guaranteed ship date. Has anyone purchased and received orders from them in the last week or two (or at least received tracking information on an order you purchased)?

 

Thanks

 

[pamojja]

So they are still negligent. I had a bad experience with them in the past described in this thread. Where the responsible Dennis Darroch 2 posts later apologized and announced he would rectify all complaints which would be emailed to him. He never responded.

[david ellis]

I just received last Wednesday 20 grams of pregnenolone powder from Smart Powders.   On schedule and expiration date March 2016.   Sorry that your experience was different.

[adamh]

I quit using them about a year ago when they sent me a bad batch of powder and would not do anything about it until I threatened to lodge a complaint with paypal. If I had paid by credit card I'm sure they would have done nothing. I will not go back. Try powder city, they are much better.

[czGLoRy]

they are now scammers. I have paid for an order of >$150 in July. They ignore all emails and contact forms. I am filing a police report now, and am preparing the documents to charge back my card. Avoid these scumbags.